PublicCVE

CVE-2021-33672

CRITICAL9.6JSON exportCreate alert

Description

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

CVSS breakdown

CVSS 3.0
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
Low

Affected products